The Challenge
In a case involving a trucking company that presented a sizable loss of use claim exceeding $100,000 due to an accident, GB Group LLC was put to the test. The claimant company bolstered their claim with invoices from another company, arguing that standard equipment couldn’t be used and that renting the specialized equipment was the only way for them to sustain their business. Our adjusters, however, suspected that there was more to the story and were determined to unearth the truth.
Our Approach
Refusing to take the claim at face value, our assiduous adjusters sought the expertise of industry professionals. Through these consultations, they discovered that despite the claimant’s specialty operations, trucks utilized in their industry could easily be rented at fair market rates.
The adjusters didn’t stop there. They decided to probe further into the veracity of the invoices presented by the claimant. This led them to discover that the invoices were fabricated, and the rental company in question was owned by a friend of the claimant.
The Breakthrough
Upon interviewing the owner of the rental company, the adjusters received an admission. The owner admitted that he had created the invoices to help his friend, the claimant, and stated that he had neither received nor expected any payments.
This was the evidence that GB Group LLC needed to deny the fraudulent loss of use claim.
The Result
As a result of our adjusters’ unwavering tenacity and thorough investigation, GB Group LLC only paid the fair amount for the repair of the truck and successfully denied the baseless loss of use claim. This decisive action saved our client over $100,000.
This case exemplifies GB Group LLC’s commitment to safeguarding clients against fraudulent claims through meticulous investigation and unyielding diligence.
At GB Group LLC, our relentless pursuit of the truth and uncompromising integrity are at the core of our claims handling, ensuring that our clients are defended against unwarranted claims and liabilities.