The Challenge
In a high-stakes case involving life-changing injuries, an attorney’s demand for policy limits totaling $1 million was underpinned by extensive treatment and significant outstanding medical bills. The claimant had become unemployed and disabled as a result of the accident and was not expected to return to work for several years. The accident involved our client’s insured truck allegedly striking a forklift, pinning the operator to a wall, and causing severe injuries. The first notice of the claim only concerned property damages to the forklift. However, a subsequent bodily injury claim raised the stakes considerably.
Our Approach
Upon receiving the initial notice of the claim, our GB Group LLC adjuster acted swiftly. Through immediate communication with our client’s insured safety department, we secured a crucial piece of evidence – a dashcam recording from the scene of the accident before it was purged from cloud storage.
Initial assessment deemed our client at fault, as the truck had struck the forklift and pushed it against a wall. The property claim was promptly settled. Nonetheless, when the bodily injury claim was filed, our adjusters knew that it was imperative to meticulously examine all the evidence.
The Breakthrough
By reviewing the dashcam footage multiple times, our eagle-eyed adjuster made a groundbreaking discovery. The footage revealed that the forklift was unoccupied at the time of the accident. More importantly, in the background, the claimant could be seen running across the parking lot towards the truck after the accident occurred.
This revelation was monumental. It not only contradicted the claimant’s narrative but exposed an attempt to orchestrate a fraudulent claim.
The Result
Equipped with this newfound evidence, GB Group LLC effectively contested the bodily injury claim. Through detailed scrutiny and an unyielding commitment to uncovering the truth, we were able to settle the property claim with the rightful claimant while successfully denying a fraudulent multi-million dollar bodily injury claim.
This case stands as an exemplar of GB Group LLC’s relentless pursuit of justice, accuracy, and integrity in claims handling.